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SysAid CSS Mobile

SysAid CSS Mobile
  • #: 134807
  • Price: free ($0.00) In Apple Store
  • Category: Business
  • Updated: 2010-12-22
  • Current Version: 1.0
  • 1.0 (iOS 4.0 Tested)
  • Size: 0.20 MB
  • Language: English
  • Seller: SysAid Technologies Ltd.
  • Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 3.1.3 or later
  • © 2010 SysAid Technologies Ltd.
  •  Add to Favorite apps

 

Description

Manage your service desk when you’re on the go! SysAid CSS Mobile enables you to respond to customer questions and manage tickets anywhere, anytime. Whether you’re on the road or simply away from a computer, SysAid CSS Mobile gives you the flexibility you need to deliver superior customer service from anywhere in the world.

With the trademark simplicity and ease-of-use of SysAid CSS, SysAid CSS Mobile allows you to:

• View all tickets assigned to your service desk

• Create new tickets

• Easily filter the ticket list per field to access the exact information you need

• Update the status, priority, urgency, due date, request user, and any other field in a ticket

• Search for tickets via quick access or free search

• Customize the displayed fields in your ticket list

• Easily navigate between views in an interface that’s specially designed for your iPhone

SysAid CSS Mobile is a free application included in SysAid CSS. SysAid CSS is specially designed to help you automate your service desk processes and work more efficiently. Its suite of fully-integrated tools are designed to help you to quickly respond to customer issues, analyze your service quality, and improve customer satisfaction for the benefit of your company.

For more information about SysAid CSS Mobile, please visit www.sysaidcss.com/iphone.

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The information may be outdated (2011-04-15 12:50:01). For actual information go to iTunes

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